Who we are
Last Updated: 16-04-2024
Welcome to Anaavil, a brand by YS Agro Food.
We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
Information We Collect
When you interact with our website, we may collect personal information such as your name, phone number, email address, and billing or shipping address. This information is typically collected when you place an order, contact us, or sign up for updates.
We also collect order-related details including the products you purchase, transaction value, and order history. Payment-related information is processed securely through trusted third-party payment gateways, and we do not store your sensitive financial details.
In addition, we may automatically collect certain technical data such as your IP address, browser type, device information, and browsing behavior on our website. This helps us understand how users interact with our platform and improve the overall experience.
How We Use Your Information
Your information is primarily used to process and fulfill your orders, manage payments, and ensure smooth delivery of products. It also helps us communicate with you regarding order updates, respond to your queries, and provide customer support.
We may use your data to improve our website, services, and product offerings based on user behavior and feedback. In some cases, we may send you updates about new products, offers, or promotions, but you always have the option to opt out of such communications.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Sharing of Information
We respect your privacy and do not sell or trade your personal information. However, we may share your data with trusted third-party service providers who assist us in operating our business. This includes payment gateways for secure transactions, delivery partners for order fulfillment, and service providers who support our website and communication systems.
We may also disclose your information if required to do so by law or when necessary to protect our legal rights.
Data Security
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. Our systems are designed to safeguard your data, and we work with secure and trusted platforms for transactions and storage.
However, it is important to note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, update, or correct your personal information at any time. You may also request the deletion of your data or opt out of receiving marketing communications from us.
If you wish to exercise any of these rights, you can contact us using the details provided below, and we will assist you promptly.
Food Product Disclaimer
As we deal in natural and minimally processed food products, slight variations in color, texture, or appearance may occur. These are natural characteristics and not defects.
Once products are delivered, proper storage and handling become the responsibility of the customer. Due to the nature of food items and hygiene considerations, certain products may not be eligible for return.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
Anaavil (YS Agro Food)
📧 Email: anaavilorganic.ysagrofoods.com
📞 Phone: +91 9922448351
Thank you for trusting Anaavil.
We value your privacy as much as we value purity in our products.
